ADOPTION OF SOCIAL MEDIA AND MANAGEMENT OF LESSONS LEARNED IN IT PROJECT

  • Chomchai Lertamornrat Suan Sunandha Rajabhat University, Bangkok

Abstract

This research explores the gap in the management of lessons learned (MLL) in an Information Technology project (IT), validating a model (named Target) with the support of  wiki platform in a medium-sized company in the IT industry. This model supports the following MLL processes: awareness, collection, verification, storage, dissemination and reuse. This study adopts the paradigm of the Design Science Research and the Technical Action Research method to instantiate the Target model in the implementation phase of an IT project. The practical implications can be seen in the company's learning to introduce the MLL, improve design productivity, increase employee collaboration and better disseminate knowledge.

Author Biography

Chomchai Lertamornrat, Suan Sunandha Rajabhat University, Bangkok

lecturer   in College of Innovation and management, Suan Sunandha Rajabhat University, 

Bangkok, Thailand, member of evaluation team

Research interests: IT, Innovative business, information communications, virtual organization, global market of innovations 

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Published
2019-11-30
How to Cite
Lertamornrat, C. (2019). ADOPTION OF SOCIAL MEDIA AND MANAGEMENT OF LESSONS LEARNED IN IT PROJECT. The EUrASEANs: Journal on Global Socio-Economic Dynamics, (6(`19), 72-79. Retrieved from https://euraseans.com/index.php/journal/article/view/175