URBAN BUSINESS ENVIRONMENT: MANAGING CROSS-CULTURAL PROBLEMS

  • Irina Onyusheva Stamford International University, Bangkok
  • Lalita Thammashote Stamford International University, Bangkok
  • Jatuporn Thongaim Stamford International University, Bangkok
Keywords: globalization; urban business environment; urban culture; multiculture; cultural diversity, cross-cultural management

Abstract

Paper considers in detail the issue of multicultural urban business environment in the context of managing cross-cultural problems within globalization. When people try to accept and respect different cultures, they will gain new opportunities and experiences. One of the most effective tools is tolerant communication leading to understanding and acceptance of cultural diversity. In this research, we study the contemporary concept of urban business environment as a set of external and internal factors influencing business development in the framework of urban infrastructure. The authors provide their own definition of the concept of globalization and also describe the key global trends, including globalization of human capital under the conditions of demographic and cultural diversity. The work is also aimed to detect how multiculture affects urban business environment in part of finding managerial solutions and countermeasures to overcome the major cross-cultural challenges.

Author Biographies

Irina Onyusheva, Stamford International University, Bangkok

is a professor-researcher of Turan University, Almaty, Kazakhstan, as well as postgraduate professor and research fellow of Stamford International University, Bangkok, Thailand. She has earned PhD in Economics from the University of International Business (Аlmaty, Kazakhstan) in conjunction with George Washington University (Washington, DC, USA) and City University London (London, United Kingdom). She is also Professor of the Regional Academy of Management (Republic of Kazakhstan), Professor of the Multidisciplinary Russian Academy of Natural History (Moscow, Russia), Corresponding Member of the Academy of Pedagogical Sciences of Kazakhstan (APSK), Academician of the International Informatization Academy

Lalita Thammashote, Stamford International University, Bangkok

has earned the academic degree of Master of Business Administration (MBA) in Stamford International University, Bangkok, Thailand. She specializes in the fields of marketing, management, and particularly in cross-cultural management

Jatuporn Thongaim, Stamford International University, Bangkok

has earned the academic degree of Master of Business Administration (MBA) in Stamford International University, Bangkok, Thailand. She specializes in marketing, management and business globalization

References

Adler, N. (2008). International dimensions of organizational behavior. Journal of Applied Behavioral Science, 22(7), 34-38.

Hofstede, G. et al. (2010). Cultures and Organizations: Software of the Mind, Retrieved from: https://www.amazon.com/Cultures-Organizations-Software-Mind-Third/dp/0071664181/

Authenticity Consulting Official Website (2017). Helping People to Motivate Themselves and Others. Retrieved from: http://managementhelp.org/leadingpeople/motivating-others.htm

Boehlke, J. (2017). Importance of Good Attitude at Work. Retrieved from: http://www.livestrong.com/article/180053-importance-of-good-attitude-at-work/

Brett, J., Behfar, K., & Kern, M. C. (2006). Managing Multicultural Teams. Harvard Business Review, 84-91.

Bush, T. (2016). External Factors that Affect a Business. Retrieved from: http://pestleanalysis.com/external-factors-affect-business/

CEO Media Firm Official Website (2017). The Effect of Religion on Your Business – Entrepreneurs Share How Religion Has Influenced Their Leadership and Business Practices. Retrieved from http://rescue.ceoblognation.com/2013/02/19/religion-and-business/

Chaudhary, K., Luss, R., & Shriram, U. (2015). The Human Factor: How Employee Attitudes Toward Change Affect Change Management. Retrieved from: https://www.towerswatson.com/en/Insights/Newsletters/Americas/insider/2015/06/how-employee-attitudes-toward-change-affect-change-management

Dibyendu P. S. et al. (2006). Cross-Cultural Business Management, New York Press.

DuPraw, M. E., & Axner, M. (2017). Working on Common Cross-cultural Communication Challenges. Retrieved from: http://www.pbs.org/ampu/crosscult.html

Foster, P. A. (2017). Considering five emerging global trends and their impact on organizational strategic leadership. Retrieved from: http://www.evancarmichael.com/library/dr-philip-a-foster/Considering-Five-Emerging-Global-Trends-and-their-Impact-on-Organizational-Strategic-Leadership.html

Grove, C. N. (2005). Introduction to the Globe Research Project on Leadership Worldwide. Retrieved from: https://www.grovewell.com/wp-content/uploads/pub-GLOBE-intro.pdf

Grove, C. N. (2005). Worldwide Differences in Business Values and Practices: Overview of Globe Research Findings. Retrieved from: https://www.grovewell.com/wp-content/uploads/pub-GLOBE-dimensions.pdf

Heslop, A. D. (2017). Political System. Retrieved from: https://www.britannica.com/topic/political-system

Hosmer, L. T. (1995). Trust: the connecting link between organizational theory and philosophical ethics. Academy of Management Review, 20(2), 379.

Hult News Official Website (2017). How cultural differences impact international business in 2017. Retrieved from: http://www.hult.edu/news/cultural-differences-impact-international-business/

Kamal, S., Shu-Chuan, C., and Pedram, M. (2013). Materialism, Attitudes, and Social Media Usage and Their Impact on Purchase Intention of Luxury Fashion Goods Among American and Arab Young Generations. Journal of Interactive Advertising, 29.

Khaleej Mag (2017). Political Factors Affecting Businesses That You Need To Know. Retrieved from: http://www.khaleejmag.com/business/political-factors-affecting-businesses-need-know/

Kiss, G. (2005). Managing cross-cultural communication challenges toward a more perfect union in an age of diversity. Miklós Zrínyi National Defence University, Budapest, Hungary, 215-223.

Kotelnikov, V. (2017). Personal Beliefs, Values, Basic Assumptions and attitude: Understanding What Drives You and Others. Retrieved from: http://www.1000ventures.com/business_guide/crosscuttings/character_beliefs-values.html

Lewis, R. (2014). How Different Cultures Understand Time. Retrieved from: http://www.businessinsider.com/how-different-cultures-understand-time-2014-5

Martine, G., and Diniz Alves, J. E. (2015). Economy, society and environment in the 21st century: three pillars or trilemma of sustainability? Retrieved from: http://www.scielo.br/scielo.php?pid=S0102-30982015000300433&script=sci_arttext&tlng=en

Medatwal, C. (2014). Repatriation management: An Overview. Pacific Business Review International, 6(9).

Observer Research Foundation (2009). Retrieved from: http://www.orfonline.org/research/economic-challenges-for-the-new-government-suggestions-for-policy-formulations/

Onyusheva, I.V. (2013). Human capital of the Republic Kazakhstan within the Global Competitiveness Report. Actual Problems of Economics, 4(142), 442-251.

Onyusheva, I. (2015), Human capital in conditions of global competitiveness: the case of Kazakhstan. Conference proceedings of the 12th International Conference on Intellectual Capital, Knowledge Management & Organizational Learning (ICICKM 2015), IKI-SEA, Bangkok University, Bangkok, Thailand, 191-196

Onyusheva, I. (2017), Analytical and managerial issues of human capital in conditions of global competitiveness: the case of Kazakhstan. Polish Journal of Management Studies, 16, 2: 198-209.

Pirouz, A. (2016). The Importance of Attitude for Business Success. Retrieved from: http://www.huffingtonpost.com/alex-pirouz/the-importance-of-attitude-for-business-success_b_7958636.html

Pu Jing (2010). Cross-Cultural Human Resource Management. Business Economics and Tourism, Journal of International Business Research, 28, 56-68.

Queensland Government Official Website (2017). Business Values. Retrieved from: https://www.business.qld.gov.au/starting-business/planning/business-planning/values

Radcliffe, B. (2017). How Education and Training Affect the Economy. Retrieved from Investopedia: http://www.investopedia.com/articles/economics/09/education-training-advantages.asp

Redmond, B. F., Alderton, M. A. (2016). Work and Organizational Commitment. Retrieved from: https://wikispaces.psu.edu/display/PSYCH484/12.+Work+and+Organizational+Commitment

Robert J.H. (2004). Culture, Leadership, and Organizations, New York Press.

Ruch, W. A. (1994). Measuring and Managing Individual Productivity. Organization Linkages: Understanding the Productivity Paradox, The National Academy of Science Engineering Medicine.

Staeheli, B. (2003). Cross-cultural Management within Switzerland: An In-Depth Case Study of a Swiss Financial Services Company. Available at: https://www.coursehero.com/file/37065244/Cross-Cultural-Management-within-Switzerlandpdf/.

The Open University of Hong Kong Web Library (2016). The Consumer’s Physical Situation. Retrieved from: http://www.opentextbooks.org.hk/ditatopic/16214

Tiwari, N. (2013). Managing Human Resources in International Organizations. Global Journal of Management and Business Studies, 3,4: 355-360.

UK Essays (2015). Effect Of Globalization On Multinational Corporations Economics Essay. Retrieved from https://www.ukessays.com/essays/economics/effect-of-globalization-on-multinational-corporations-economics-essay.php

University of Delhi Virtual Learning Environment (2017). Components of Economic Environment. Retrieved from: http://vle.du.ac.in/mod/book/view.php?id=13718&chapterid=30613

US Legal Official Website (2017). Legal System Law and Legal Definition. Retrieved from: https://definitions.uslegal.com/l/legal-system/

Vitesse Media Plc. Official Website (2012). Language barriers and international trade. Retrieved from: http://smallbusiness.co.uk/adapting-to-foreign-markets-2108758/ (Accessed: 22.07.2018)

WebFinance Business Dictionary (2017). Retrieved from: http://www.businessdictionary.com/definition/norm.html
Published
2020-02-05
How to Cite
Onyusheva, I., Thammashote, L., & Thongaim, J. (2020). URBAN BUSINESS ENVIRONMENT: MANAGING CROSS-CULTURAL PROBLEMS. The EUrASEANs: Journal on Global Socio-Economic Dynamics, (1(20), 30-43. Retrieved from https://euraseans.com/index.php/journal/article/view/179