REWARDING PROGRAMS AND EMPLOYEE MOTIVATION IN FOOD INDUSTRY IN THAILAND: THE CASE OF CP ALL & FOOD PASSION
Abstract
The paper is devoted to rewarding programs and employee motivation in food industry in Thailand. It is explored the relationship between the reward programs practiced by companies in Thailand and their employees’ motivation and/or job satisfaction. The interesting reward programs of CP ALL Company Limited and Food Passion Company Limitedhave been chosen to be analyzed in this research. Strengths and weaknesses of each are identified, as well as threats and opportunities of the recognition and reward programs. External factors that may prevent companies to reward their employees are also analyzed, and last but not least the cause and effect diagram will be observed. Moreover, the research paper also covers the countermeasures of the hurdles that companies might face.
Downloads
References
Brown, D. (n.d.) What are successful employee reward systems? Available online: https://work.chron.com/calculating-hourly-rate-include-vacation-sick-time-14392.html.
Cherry, K. (2020). Differences of extrinsic and intrinsic motivation. Available online: https://www.verywellmind.com/differences-between-extrinsic-and-intrinsic-motivation-2795384.
Cherry, K. (2019). Intrinsic motivation; how your behavior is driven by internal rewards. Verywellmind. Available online: from https://www.verywellmind.com/what-is-intrinsic-motivation2795385#:~:text=Intrinsic%20motivation%20refers%20to%20behavior,is%20naturally%20satisfying%20to%20you.
Chiemeke, K., Ashari, H. & Muktar, S. (2018). Investigating the impact of organizational policy towardsquality of work life on employee engagement in manufacturing company Nigeria. European Journal Of Economics And Business Studies, 4(2): 146.
Karch, G. & Peters, M. (2017). The impact of employee uniforms on job satisfaction in the hospitality industry. Journal Of Hotel & Business Management, 6(01).
Elevating the occupational safety and creating a friendly work environment (2020). Available online: https://www.cpall.co.th/wp-content/uploads/2020/04/occupational-health-and-safety-en.pdf
Employee retention & satisfaction (2020). Available online: https://work.chron.com/employee-retention-satisfaction-1307.html.
Exposing some truths about motivating millennials in the workforce (2021). Available online: https://www.tanveernaseer.com/exposing-truths-about-motivating-millennials-in-workforce/.
Food Passion-organization which fulfill employees with joy (2019). Available online: https://www.marketthink.co/1735
Ganta, V. (2014). Motivation in the workplace to improve the employee performance. International Journal of engineering technology, management and applied sciences, 2(6), 224.
Isen, A. M. & Reeve, J. (2005). The influence of positive affect on intrinsic and extrinsic motivation: facilitating enjoyment of play, responsible work behavior, and self-control. Motivation & Emotion, 29(4), 295-325.
Jitpleecheep, P. (2017). Food Passion forays into appliances. Available online: https://www.bangkokpost.com/business/1364099/food-passion-forays-into-appliances
Jolly, J. & Inman, P. (2018). Productivity woes? Why giving staff an extra day off can be the answer. Available online: https://www.theguardian.com/business/2018/nov/17/four-day-week-productivity-mcdonnell-labour-tuc.
Kryon Full-cycle automation streamlines processes for CP ALL, Thailand’s sole operator of 7-eleven convenience stores (2020). Available online: https://www.kryonsystems.com/kryon-full-cycle-automation-streamlines-processes-for-cp-all-sole-operator-of-7-11/
Lin, H. (2007). Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions. Journal of Information Science, 33(2), 135-149.
Lindner, J. R. (1998). Understanding employee motivation. Journal of extension, 36(3), 1-8.
Martic, K. (2019). 20+ employee recognition program benefits and ideas. Available online: https://semoscloud.com/blog/employee-recognition-program-benefits-ideas/.
Mix the similar, mend the different, and make good and talented individuals, mould to unite a force (2019). Available online: https://www.cpall.co.th/en/sustain/social-dimension/leadership-and-human-capital-development
Motivate your store employees with custom uniforms (2019). Available online: https://www.champu.in/blog/motivate-store-employees-with-custom-uniforms/
Our Story (n.d.) Available online: https://barbq-plaza.com/home/bar-b-q-story/
Polden, J. (2015). Restaurant staff enjoy a meal with their mums in heart-warming video. Available online: https://www.dailymail.co.uk/news/article-3194844/The-greatest-tip-waiters-received-spend-time-mother-Hardworking-restaurant-staff-brought-tears-bosses-arrange-waited-parent.html
Respecting human rights, committed to international principles, creating peace (2019). Available online: https://www.cpall.co.th/en/sustain/social-dimension/human-rights
Satyendra (2013). Motivation and rewards. Available online: https://www.ispatguru.com/motivation-and-rewards/
Schickey, A. (2018). Extrinsic motivation: the downside of being a goal junkie. Available online: https://procrastination.com/blog/26/drawbacks-of-extrinsic-motivation
Sharma, V. & Shirsath, M. (2014). Training - a motivational tool. Journal of Business and Management, 16(3).
Smith, G. P. (1994). Motivation. In W. Tracey (ed.), Human resources management and development handbook (2nd ed.).
Terry, M. (2020). Exploring the link between employee engagement and motivation. Available online: https://www.talkfreely.com/blog/employee-engagement-and-motivation.
The role of diversity practices and inclusion in promoting trust and employee engagement (2015). Available online: https://www2.deloitte.com/au/en/pages/human-capital/articles/role-diversity-practices-inclusion-trust-employee-engagement.html
Tracy, B. (2021). Effective listening: how to motivate employees by listening. Available online: https://www.briantracy.com/blog/leadership-success/motivating-employees-by-using-effective-listening-skills/.
Quain, S. (2019). Positive and negative of employee motivation. Available online: https://smallbusiness.chron.com/positive-negative-effects-employee-motivation-14535.html
Why awards are good for your employer brand (2021). Available online: https://jobholler.com/employee-engagement/why-awards-are-good-for-your-employer-brand/.
Wolfe, M. (2017). What is the difference between motivation & job satisfaction? Available online: https://bizfluent.com/info-8124897-difference-between-motivation-job-satisfaction.html.
Abstract views: 359 PDF Downloads: 236
Copyright
The EUrASEANs
College of Hospitality Industry Management, Suan Sunandha Rajabhat University, Bangkok, Thailand