A STUDY OF THE IMPACT OF THE INVOLVEMENT FACTOR AND ENGAGEMENT ON THE COMPANY'S RESULTS
The paper deals with employee involvement in the context of education. The company's innovative activity is considered a necessary condition for its growth and competitiveness. This is a phenomenon which, with regard to education, presupposes increasing job satisfaction, employee motivation, his commitment and achieving the company's goals. We use methods of content analysis, comparison and questionnaire survey. The aim of our study is to find out whether employee involvement in the context of training will be beneficial for companies both in financial terms and in terms of the company's reputation in the market. The study shows that engagement has great potential for the quality of human capital, especially in the trade and services sector, where work commitment / proactive approach / employee empathy takes precedence over expertise and skills. The results further show that social capital and the right setting of employees can improve relationships, increase company capital and innovation, and also increase employee commitment to the organization.
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International College Suan Sunandha
Rajabhat University, Bangkok, Thailand